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Terms and conditions

Scope of Application

Millésima (hereinafter collectively the "Seller" or "Millésima"), whose complete contact details and identification elements are specified hereinafter in the "Legal Notice" section, has established an e-commerce service available on the internet at the following address: www.millesima.fr (hereinafter the "Site") intended for consumer customers (hereinafter the "Customer(s)"), i.e., any natural person acting for purposes that do not fall within the scope of their commercial, industrial, craft, liberal or agricultural activity.

Acceptance of these general terms and conditions of sale

In the absence of particular stipulations agreed upon in writing between the parties, all orders placed on the Site are subject by right to these general terms and conditions of sale, which prevail over any other document, such as brochures, press, catalogs or e-mailings issued by the Seller, which have only indicative value.

Any use of the Site and/or placing of an order implies having previously consulted and accepted these general terms and conditions of sale in their entirety.

Millésima reserves the right to adapt or modify these general terms and conditions of sale at any time. In case of modification, the general terms and conditions of sale in force on the day of the order will be applied to each order.
The fact that Millésima does not rely on any stipulation of these general terms and conditions of sale or a right shall not be interpreted as a waiver to rely on them subsequently.

Offers / Prices / Orders

All our offers of deliverable wines are valid within the limits of available stock, excluding promotions, special offers and gifts. For wine futures, please refer to the conditions shown on the offer, within the limits of available stock. Prices are expressed in Euros, all taxes included (except for wine futures, indicated excluding transport, except for indicative purposes). Considering the rare or speculative nature of certain products, we reserve the right to apply restrictions on available quantities. In case of stock depletion, Millésima will endeavor to indicate it and/or make it impossible to purchase the wine concerned. Despite all precautions taken, it may exceptionally happen that an ordered wine is no longer available. In such a case, Millésima will immediately inform the Customer who, if applicable, will be refunded the full amount paid using the same payment method. Considering the rare or speculative nature of certain products, we reserve the right to apply restrictions on available quantities, or even to refuse or cancel an order that is manifestly abnormal. Our offers are exclusively reserved for consumer customers, and in no case for professional resellers.

After having taken note of the products offered on the Site and having, if necessary, contacted Millésima's customer service, the Customer is invited to add one or more products to their virtual cart. By consulting their virtual cart, the Customer accesses a summary of their order (product references, quantities, unit price, price including tax...) so that they can modify it if necessary. The Customer is then invited to select their preferred delivery method from those offered (deadline, mode, price...), to provide their delivery and billing addresses, to use any promotional codes and to proceed with payment after having accepted these general terms and conditions of sale. A confirmation message summarizing the essential characteristics of their order and containing (or allowing them to download or print) these general terms and conditions of sale is then sent to them (otherwise, the Customer is invited to contact Millésima using the contact details specified hereinafter in the "Legal Notice" section). Orders are only final upon receipt of full payment for the goods.

Prices are expressed in Euros, all taxes included (except for wine futures, indicated excluding transport, except for indicative purposes). In the event that an abnormally low price is indicated due to a technical or human error, Millésima reserves the right to ask the Customer to complete the price already paid or to allow them to cancel their order by refunding them the full amount already paid. Millésima may organize various promotional operations, particularly in the form of crossed-out price announcements in the context of, among others, private sales. The announcements are established in relation to reference prices established in accordance with current regulations.

Payment terms and conditions

Payment for goods is made in full upon ordering, either by check payable to Millésima, or by credit card such as Carte Bleue, Visa, Eurocard Mastercard, American Express, or by bank transfer to our bank account with the following references:

Société Générale
BIC/SWIFT Code: SOGEFRPP
IBAN: FR76 30003 00370 00025713326 73

No extension of deadline can be granted without prior express consent from us.

Deliverable wines

An invoice expressed in Euros including tax will be issued by Millésima and sent to the Customer at the indicated billing address. For any order over 300 Euros including tax delivered at once to an address located in metropolitan France, delivery is made free of charge. For any order under 300 Euros including tax, a contribution to transport costs of 9 Euros including tax will be requested, and for multiple deliveries in metropolitan France, a contribution of 16 Euros including tax per recipient must be added.
For deliveries to DOM-TOM or abroad, please contact us by email at: conseil@millesima.com or by phone at: 05 57 808 808.

Wine futures

Ordering wine futures gives rise to payment of a deposit of the total amount including tax excluding delivery costs. Upon receipt of your order accompanied by payment, we will send you a paid pro forma invoice including tax. After the wines are made available by the property, approximately two years later (and one more year for certain Sauternes and Barsac), we will send you the final invoice showing transport costs calculated according to the chosen delivery method and VAT calculated at the rate in force on the day of invoicing.

- For any order under 1800 Euros including tax, a contribution to transport costs of 20 Euros including tax will be requested for standard delivery
- any VAT differential in case of evolution of the rate in force on the day of final invoicing

For any order over 1,800 Euros including tax per vintage and deliverable to a single address in Metropolitan France, standard delivery is offered.
For deliveries to DOM-TOM or abroad, please contact us by email at: conseil@millesima.com or by phone at 05 57 808 808.
Please note, there is no right of withdrawal for the purchase of wine futures (see Right of withdrawal).

Deliveries

Deliveries are made according to the terms (address, price...) agreed upon when ordering. The goods are insured by us during their transport in metropolitan France and travel at our risk and peril. Our deliveries are made within a maximum period of 30 working days from receipt of full payment of the final invoice, it being specified that any delivery time less than 30 working days that might be indicated on the Site is purely indicative and cannot be binding vis-à-vis Millésima. If the 30-day delivery deadline is not met, except in cases of force majeure, the Customer may terminate the contract by registered letter with acknowledgment of receipt or by writing on another durable medium, if, after having enjoined, according to the same methods, Millésima to make delivery within a reasonable additional period, Millésima has not performed within this period. The Customer may immediately cancel the order when the deadline constituted an essential condition of the contract for them. This essential condition results from the circumstances surrounding the conclusion of the contract or from an express request by the Customer before the conclusion of the contract. To do this, they must send their cancellation by registered letter with acknowledgment of receipt to the following address: Millésima, 87 quai de Paludate, 33050 Bordeaux. The customer will obtain restitution of their payment excluding any other compensation or damages, at the latest within 14 days following the date on which the contract was terminated. In case of error in information transmitted by the Customer, Millésima cannot be held responsible for the impossibility of delivering the goods in the right place and time. Upon receipt of the goods, it is the responsibility of the recipient to check the condition of the goods and make all necessary observations in case of breakage, damage or missing items, by expressing their reservations on the delivery slip, and within three days (not including holidays) following receipt, by registered letter with acknowledgment of receipt to the carrier, copy to the Seller, in order to preserve their rights. In the absence of collection within a maximum period of 2 months following the availability of the goods, whether deliverable wines or futures, Millésima will be entitled to invoice additional storage costs, at the rate of 12 Euros including tax per case and per month of delay.

France Chronopost Express Deliveries (DPDgroup) 1 to 2 working days

You can choose express delivery of 1 to 2 working days, Monday to Friday (no delivery on Saturdays, Sundays and public holidays), for any order placed and validated the day before before 11:00 AM in metropolitan France (excluding Corsica) and Monaco (for certain coastal islands, delivery is ensured the day after tomorrow). This delivery method is only valid for bottles. Certain bottles as well as gift boxes cannot be shipped via Chronopost due to their atypical shape.

  • 1 to 6 bottles = 15 euros including tax

  • 7 to 12 bottles = 18 euros including tax

  • 13 to 18 bottles = 20 euros including tax

  • 19 to 24 bottles = 25 euros including tax

  • Maximum 24 bottles per shipment.

 

Example: An order placed on Monday before 11:00 AM, goes into preparation on Monday and is entrusted to the carrier for delivery on Tuesday from 8:00 AM. An order placed on Monday after 11:00 AM will be processed and shipped on Tuesday and delivered on Wednesday.

 

Upon receipt of goods, it is your responsibility to check the condition of the goods and make all necessary observations in case of breakage, damage or missing items, by expressing your reservations in a legible and understandable manner on the delivery slip, and within three days (not including holidays) following receipt, by registered letter with acknowledgment of receipt to the carrier, copy to the Seller, in order to preserve your rights.

Payment Delays

Any amount not paid at maturity will give rise, automatically and by right, without prior notice and per day of delay, to a penalty corresponding to the unpaid price multiplied by the legal interest rate in force. In the event of collection through litigation, this will give rise to proportional compensation corresponding to the costs incurred for said flat-rate collection that Millésima estimates at 15% of the order amount.

Right of withdrawal

You have the right to withdraw from this contract without giving reasons within a period of fourteen days. The withdrawal period expires fourteen days after the day on which you, or a third party other than the carrier and designated by you, physically takes possession of the goods. The Customer may also, at their express written request, exercise their right of withdrawal from the conclusion of the contract. If it is a contract relating to several goods ordered by means of a single order and if these goods are delivered separately, the period expires fourteen days after the day on which you, or a third party other than the carrier and designated by you, physically takes possession of the last good. If it is a contract relating to the regular delivery of goods over a determined period of time, the period expires fourteen days after the day on which you, or a third party other than the carrier and designated by you, physically takes possession of the first good.

To exercise the right of withdrawal, you must notify us of your decision to withdraw from this contract by means of an unambiguous statement (for example, a letter sent by post, fax or email) to the following contact details: Millésima, 87 quai de Paludate, 33050 Bordeaux, Fax: 0033-557 808 819, Email: conseil@millesima.com

For the withdrawal period to be respected, it is sufficient that you transmit your communication regarding the exercise of the right of withdrawal before the expiration of the withdrawal period.

By exception, these provisions will not apply to contracts listed in articles L.221-2 and L.221-28 of the Consumer Code and, in particular: to orders for products subject to personalization or a specific request from the Customer when ordering (special formats, personalized packaging, ...), to orders for alcoholic beverages whose delivery is deferred beyond thirty days and whose value agreed upon at the conclusion of the contract depends on market fluctuations beyond Millésima's control, or to orders for goods that have been unsealed by the consumer after delivery and which cannot be returned for hygiene or health protection reasons (e.g.: wine futures).

Effects of withdrawal: In case of withdrawal on your part from this contract, we will refund all payments received from you, including delivery costs (except for additional costs resulting from the fact that you chose, if applicable, a delivery method other than the least expensive standard delivery method offered by us) without undue delay and, in any case, no later than fourteen days from the day we are informed of your decision to withdraw from this contract. We will proceed with the refund using the same payment method that you used for the initial transaction, unless you expressly agree to a different method; in any case, the chosen refund method will not incur any costs for you. We may defer the refund until we have received the good or until you have provided proof of shipment of the good, whichever occurs first.

You must return or hand over the good to the address that will appear on the header of your Millésima invoice without undue delay and, in any case, no later than fourteen days after you have communicated your decision to withdraw from this contract to us. This deadline is deemed to be met if you return the good before the expiration of the fourteen-day period.

You must bear the direct costs of returning the good (as an indication, a flat rate of 17 euros excluding tax to which is added on average 2.37 euros excluding tax per bottle for metropolitan France).

The Customer's responsibility is only engaged with regard to the depreciation of goods resulting from handling other than that necessary to establish the nature, characteristics and proper functioning of these goods.

Product exchange

In case of stock shortage of ordered products, Millésima may propose to the customer to replace them, with their agreement, either with another vintage, or with an equivalent wine.

Retention of title clause: By express agreement, all our goods remain our property wherever they are located until full payment of the invoices due. This does not prevent, from the delivery of the goods, the transfer of risks of the goods to the Customer.

Legal warranties

The consumer has a period of two (2) years from the delivery of the good to obtain the implementation of the legal warranty of conformity in case of appearance of a conformity defect existing at the time of delivery of the good. During this period, the consumer is only required to establish the existence of the conformity defect and not the date of its appearance (this period is twelve (12) months for second-hand goods).
The legal warranty of conformity gives the consumer the right to repair or replacement of the good within thirty (30) days following their request, without cost and without major inconvenience for them.
If the good is repaired under the legal warranty of conformity, the consumer benefits from an extension of six (6) months of the initial warranty. If the consumer requests repair of the good, but the seller imposes replacement, the legal warranty of conformity is renewed for a period of two (2) years from the date of replacement of the good.
The consumer may obtain a reduction in the purchase price by keeping the good or terminate the contract by being fully refunded against return of the good, if:

  • 1° The professional refuses to repair or replace the good;

  • 2° The repair or replacement of the good occurs after a period of thirty (30) days;

  • 3° The repair or replacement of the good causes major inconvenience for the consumer, particularly when the consumer permanently bears the costs of taking back or removing the non-conforming good, or if they bear the costs of installing the repaired or replacement good;

  • 4° The non-conformity of the good persists despite the seller's unsuccessful attempt to bring it into conformity. The consumer also has the right to a reduction in the price of the good or to resolution of the contract when the conformity defect is so serious that it justifies that the price reduction or contract resolution be immediate. The consumer is then not required to request repair or replacement of the good beforehand. The consumer has no right to resolution of the sale if the conformity defect is minor. Any period of immobilization of the good for its repair or replacement suspends the warranty that remained to run until delivery of the restored good. The rights mentioned above result from the application of articles L. 217-1 to L. 217-32 of the consumer code. The seller who obstructs in bad faith the implementation of the legal warranty of conformity incurs a civil fine of a maximum amount of 300,000 euros, which may be increased to 10% of the average annual turnover (article L. 241-5 of the consumer code). The consumer also benefits from the legal warranty against hidden defects in application of articles 1641 to 1649 of the civil code, for a period of two (2) years from the discovery of the defect. This warranty gives the right to a price reduction if the good is kept or to a full refund against return of the good.

Customers who wish to exercise one of the aforementioned legal warranties are invited to address a written request to Millésima using the contact details specified hereinafter in the "Legal Notice" section. Any return is subject to Millésima's prior agreement. In case of return, returned products must imperatively be accompanied by all their accessories, the purchase invoice, be perfectly protected and addressed by postal mail, at the Customer's risk and peril, to the address specified hereinafter in the "Legal Notice" section. The exercise of these warranties takes place without any cost for the Customer, provided however that the latter is entitled to request the benefit of these warranties.

Contract resolution

In case of default of payment by the Customer or withdrawal of goods at the agreed deadline and one month after an unsuccessful formal notice, the sale will be resolved by right if it seems good to Millésima, with restitution of deposits paid by the Customer, minus immobilization and management costs incurred by the Seller and late penalties, and possibility for the Seller to request in summary proceedings, the restitution of products already delivered if applicable, without prejudice to other damages.

Liability

Except for contrary legal provisions of public order, Millésima cannot be held responsible for indirect damages caused by its actions or the products marketed on the Site or for damages of any nature resulting from the unavailability of the Site. Millésima will also be exonerated from all or part of its responsibility in the event that it justifies that the alleged damage was caused by the victim's actions, a third party or in case of force majeure as defined by article 1218 of the Civil Code. Furthermore, the parties acknowledge that the following events will be automatically assimilated to cases of force majeure insofar as they reasonably escape Millésima's control and despite the fact that they do not fulfill all the conditions retained by jurisprudence: strikes (announced or not) affecting the execution, by Millésima and/or its own suppliers, of their contractual obligations, contractual non-performance on the part of Millésima resulting from its suppliers (supplier delivery delay...) or its carriers (delay, loss of goods...), difficult weather conditions (frost, bad weather...) as well as any event independent of Millésima's will that makes impossible or calls into question the financial balance existing on the day of placing the order.

Amicable settlement of disputes

In case of difficulties in applying these general terms and conditions of sale, we invite you to seek an amicable solution by contacting our Customer Service beforehand using the contact details specified hereinafter in the "Legal Notice" section. In accordance with the provisions of articles L 611-1 and R 612-1 and following of the Consumer Code concerning the amicable settlement of disputes, if you have addressed a written complaint to the professional and you have not obtained satisfaction or response within two months, you may submit your complaint free of charge to the consumer mediator. The mediator must be contacted within a maximum period of one year from the initial complaint. The mediator MCP MEDIATION can be contacted directly online at the following address: www.mcpmediation.org or by mail MÉDIATION DE LA CONSOMMATION & PATRIMOINE - 12 Square Desnouettes - 75015 PARIS.

Applicable law and Competent jurisdiction

These general terms and conditions of sale are subject to French law. In the case where one of the clauses of these general terms and conditions of sale would be null and void, this could in no way affect the validity and respect of these general terms and conditions of sale. In case of dispute that would occur following or on the occasion of placing or executing an order, the competent French court will be designated in accordance with common law rules.

Protection of minors

In accordance with article L. 3342-1 of the Public Health Code, the sale of alcoholic beverages to minors is prohibited. The Customer declares and undertakes to be 18 years of age on the date of the order.

Health warning

Alcohol abuse is dangerous for health, consume with moderation.

Visuals

The photos appearing on the Site are provided for illustrative purposes and without contractual value. We invite you to refer to the description of each product to know its precise characteristics.

File protection and Intellectual property

In accordance with the provisions of law no. 98-536 of July 1, 1998, transposing directive 96/9/EC of March 11, 1996, concerning the legal protection of databases, Millésima is the producer and owner of all or part of the databases composing this Site. Furthermore, all content appearing on this Site (texts, images, photos, graphics, logos, icons) are protected by copyright. Any use or reproduction, even partial, of the Site or its content is strictly prohibited, except with express authorization from its author.

Privacy policy and cookie management

When browsing our site, you are required to communicate personal data to us. We thank you for your trust and wish to inform you here about the use of your data as well as your rights. The controller of personal data processing is the company MILLESIMA whose contact details you will find in the legal notices.

This personal data protection policy (hereinafter the "Privacy Policy") aims to: (i) frame the use made of personal data concerning you (hereinafter "Personal Data") and; (ii) inform you about the processing we carry out on your Personal Data when you consult and use the site www.millésima.fr.

1. DEFINITIONS

For the purposes of this Privacy Policy, the terms in capital letters, whether used in singular or plural, have the following meaning:

"Cookies": refers to a text file stored in a User's terminal and which serves to store information concerning them;

"Personal Data": means any information relating to an identified or identifiable natural person; an "identifiable natural person" is deemed to be a natural person who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number (such as cookies or IP address), location data, an online identifier, or to one or more elements specific to their physical, physiological, genetic, mental, economic, cultural or social identity.

"Partners": refers to the various service providers whether for processing your orders, product delivery, after-sales service, provision of technological services, advertising, social networks, etc.;

"Personal Data Regulation": refers to the European Regulation no. 2016-679 of April 27, 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter the "GDPR") and local laws relating to the protection of personal data (in France: notably Law no. 78-17 of January 6, 1978 relating to data processing, files and freedoms as amended);

"Site": refers to the website accessible at the URL http://www.millesima.fr;

"You", "Your" or "User": refers to i) the visitor of the Millésima Site, i.e., the person browsing the Site without having created a customer account or placed an order, ii) the prospect of Millésima, i.e., the person having created a customer account but not yet ordered products and iii) the customer of Millésima, i.e., the person having placed an order via the Site.

2. PURPOSES OF COLLECTION AND PROCESSING OF PERSONAL DATA

Millésima uses your Personal Data for different purposes, particularly when i) you visit the Site which uses cookies, ii) you create an account on the Site, iii) you buy our products or iv) you subscribe to our newsletter by email. More particularly, your Personal Data are necessary to allow you access to our Site, its use and improvement, and to allow us to:


PROCESSING PURPOSES

Customer relationship and product order management:

  • Carry out operations related to our commercial relationship, i.e., concerning orders, transport, deliveries, payment, invoices, accounting, "customer relationship" monitoring, such as conducting satisfaction surveys, managing complaints and after-sales service, etc...

The legal basis for this processing is, as the case may be, Millésima's legitimate interest or the execution of the contract with the data subject.

 

Marketing actions and commercial prospecting management:

  • Offer you offers from Partners and Millésima company according to your choices;
  • Personalize our Site and our offers, according to your observed and/or declared preferences including from your personal account and your needs;
  • Personalize our communication to your attention, particularly through information emails, according to your observed and/or declared preferences, your needs and your choices;
  • Carry out commercial solicitation operations;
  • Develop commercial statistics; analyses and marketing tools (particularly classification, scoring, etc.)
  • Organize contests, lotteries or any promotional operation excluding online gambling and games of chance subject to approval by the online gaming regulatory authority;
  • Personalized audience targeting through social media platforms (particularly the Facebook Custom Audience program)

The legal basis for this processing is, as the case may be, Millésima's legitimate interest, the execution of the contract with the data subject or the consent of the data subject (particularly for sending commercial offers by email to visitors and prospects)

Management of requests for exercising rights and complaints from visitors, prospects and customers:

  • Manage requests for exercising rights designated in article 7 below;
  • Manage any complaints and/or litigation;
  • Manage your comments and customer reviews on the Site and/or on internet pages that we edit and host on social networks

The legal basis for this processing is, as the case may be, Millésima's legal obligation, Millésima's legitimate interest or the execution of the contract with the data subject.

 

3. PERSONAL DATA COLLECTED

All information that you may have provided to us during your visits to our Site and/or when placing your orders is strictly confidential. This information is necessary for the purpose of their processing such as managing your orders as well as the commercial relationships we maintain with you.

We collect the Personal Data that you voluntarily declare to us when creating your personal account, namely: your last name, first name, date of birth, gender, email address.

We also collect and process the following Personal Data:

  • Data relating to monitoring your commercial relationship with our company: ordered products, quantity, amount, frequency, delivery and/or billing address(es), telephone number, door code, as well as any other relevant information about delivery (tracking number, shipment status, etc.) purchase history, product returns, correspondence and/or telephone exchanges with you and our after-sales service, customer exchanges and comments, person(s) in charge of customer relations, etc.
  • Data necessary for i) carrying out loyalty, prospecting and promotion actions, ii) organizing and processing contests, lotteries and any promotional operation such as participation date, answers provided to contests and nature of prizes offered iii) Data relating to your contributions (reviews on product content or the Site).


The collection and processing of this Personal Data on the Site is primarily intended to enable the management of your orders. The collection and transmission of certain Personal Data is mandatory and others optional, and indicated as such in the collection forms available on the Site.

Furthermore, we also collect and process Personal Data relating to your navigation and behavior on the Site: your IP address, pages visited, etc.

4. RECIPIENTS OF YOUR PERSONAL DATA

The recipients of your Personal Data collected on our Site are first and foremost the duly authorized persons within Millésima for processing your orders and managing customer relations.

We only share this information with Partners essential for providing third-party services and for the purposes described in this privacy policy, particularly with the following categories of recipients:

  • Our payment method or payment security providers;
  • Our delivery providers and carriers;
  • Our IT providers;
  • Our provider specialized in collecting and processing customer reviews;
  • Our provider specialized in managing abandoned carts;
  • Our provider allowing video recording of customer navigation on the Site to preserve the history of anomalies and bugs in case of complaints made by customers;
  • Our affiliation partners;
  • Our partner for programmatic advertising;
  • Our provider used for online virtual assistance;
  • Our partners for sending promotional emails and promotion on our Site;
  • Our advertising retargeting partners;
  • Social networks;
  • Traffic and navigation analysis tools.


Your Personal Data may be transferred to Partners who may be located in countries that do not offer the same level of data protection as European Union countries (particularly in the United States). Millésima ensures that these transfers are framed by appropriate guarantee mechanisms.

Finally, Millésima may be required to transmit your data to third parties when it receives a request from a judicial authority or any administrative authority empowered by law requesting the communication of this information in accordance with legislative provisions in force.


5. PERSONAL DATA RETENTION

Your Personal Data is collected and processed by Millésima for the time necessary to carry out the processing referred to in paragraph 2 of this Privacy Policy.

  • Visitor and Prospect Data: Prospect Data is kept in current archives (i.e., routinely accessible by Millésima's relevant services) for 3 years from the prospect's last contact.

    A "contact" is considered to be connecting to one's customer account, consulting a product sheet, adding a product to the cart, searching for a product on the Site, clicking on a link contained in Millésima's newsletter or in an email sent by Millésima, participating in a contest organized by Millésima. At the end of this 3-year period, Millésima may contact the Prospect again to find out if they wish to continue receiving commercial solicitations. In the absence of a positive and explicit response from the Prospect, the data is archived where appropriate in accordance with provisions in force, and particularly those provided by the commercial code, civil code and consumer code.
    In all cases, you can at any time withdraw your consent and request to unsubscribe from the Millésima Newsletter by clicking on the link contained in the messages sent to you. In this case, your Personal Data will be destroyed within a maximum period of 1 month from your unsubscription request.
  • Customer account data: Customer account data is kept for the period strictly necessary for managing the commercial relationship.

    Beyond the duration of the commercial relationship with the customer, certain data may be archived in accordance with provisions in force (particularly but not exclusively those provided by the commercial code, civil code and consumer code)

    Furthermore, customer data used for commercial prospecting purposes may be kept for a period of 8 years from, for example, the last purchase, last contact from the customer or request to delete the customer account.

    At the end of this 8-year period, Millésima may contact the customer again to find out if they wish to continue receiving commercial solicitations. In the absence of a positive and explicit response from the customer, the data is archived where appropriate, in accordance with provisions in force, and particularly those provided by the commercial code, civil code and consumer code.
  • Connection data: your connection logs collected, subject to your agreement and the configuration of your terminal, via the use of cookies and other trackers placed on our Site, will be kept in accordance with applicable regulations for a period not exceeding thirteen (13) months. For more details on cookies, their functioning and your possibility to deactivate them, see below our section dedicated to cookies.

6. SECURITY MEASURES

Millésima implements appropriate technical, organizational and physical security measures to protect personal data processed against damage, loss, misuse, intrusion, disclosure, alteration or destruction or unauthorized access to such data, accidentally or unlawfully.

Millésima's computer systems are subject to physical and software protection in accordance with the state of the art and physical and electronic data backup procedures are implemented. The same level of protection is imposed by Millésima on its subcontractors.

7. RIGHTS OF PERSONS REGARDING COLLECTED DATA

You have the right to request i) access to and rectification of your Data, ii) limitation of processing of your Data or iii) erasure of your Data and iv) to withdraw your consent to carrying out processing based on this legal basis.

You can exercise your right of opposition vis-à-vis processing used for commercial prospecting purposes. If you are concerned by email prospecting, you can also modify or unsubscribe from the Newsletter by clicking on the hyperlink "Unsubscribe" present in each newsletter.

You can define directives relating to the conservation, erasure and communication of your Personal Data after your death. These directives are general or particular.

You can also request to exercise your right to portability, insofar as this is applicable, in order to receive personal data in an open and machine-readable format.

Finally, for any other complaint, you have the right to lodge a complaint with the competent supervisory authority (in France, the CNIL).

These rights can be exercised directly: by email at the address indicated below in Communicating with Millésima.

8. PRIVACY POLICY UPDATE

Millésima may modify the Privacy Policy at any time. If Millésima wishes to use personal data in a manner different from that stipulated in the Privacy Policy in force at the time of collection, these modifications will be published in a new version of this Privacy Policy.

9. COMMUNICATING WITH MILLESIMA

For any questions or comments relating to the Privacy Policy or the way Millésima proceeds with data collection and use, you can contact Millésima:

  • by email: by writing to RGPD@groupebernard.net
    - by mail: by writing to the following address: 87 Quai de Paludate - CS 11691- 33050 BORDEAUX CEDEX

 

10. COOKIES

A cookie is a file placed by a publisher on the terminal used to access the Site (computer, smartphone, tablet).


Cookies placed by Millésima: To improve your navigation on our Site, cookies are placed on your computer, mobile or tablet. The cookies we issue on our Site are used to recognize the user's terminal when they connect to our Site in order to:

- Optimize the presentation of our Site to your terminal's display preferences (display resolution, operating system used, etc.) during your visits according to the materials and visualization or reading software that your terminal includes.
- Allow the user to access reserved and personal spaces on our Site, such as their personal account based on information they transmitted when creating their account. The user accesses personalized content or content reserved for them through this means.
- Remember information relating to a form you filled out on our Site (access to your account / your preferences).
- Implement security measures, for example when the user is asked to log in after a certain period of time.

Cookies from our Partners

Hotjar
https://www.hotjar.com/

Google Adwords
https://adssettings.google.com

Facebook optout
https://www.facebook.com

Trusted Shops
https://www.trustedshops.fr/

Hubspot
https://legal.hubspot.com/

Configure your internet browser or disable cookies by purpose

You can configure your browsing software according to your will, so that cookies are (a) accepted and stored in your terminal or, on the contrary, (b) so that they are refused.

If your browsing software is configured to accept the recording of cookies in your terminal, cookies integrated in the pages and content you have consulted will be systematically recorded in your terminal.


You can configure your browsing software so that:

- acceptance or refusal of cookies is offered to you occasionally, before a cookie is likely to be recorded;

- to systematically refuse the recording of cookies in your terminal.

Any configuration you can undertake on your browsing software concerning the acceptance or refusal of cookies will be likely to modify your internet browsing and your conditions of access to certain services requiring the use of these same cookies.

For example, by refusing certain essential cookies you risk no longer being able to place orders on our site.

If you choose to refuse the recording of cookies in your terminal or if you delete those recorded there, we decline all responsibility for the consequences linked to the degraded functioning of our services resulting from the impossibility for us to record or consult the cookies necessary for their functioning and which you would have refused or deleted.


To manage cookies as closely as possible to your expectations, we invite you to configure your browser taking into account the purpose of cookies.


Internet Explorer:

• Click on the Tools button, then on Internet Options.

• Under the General tab, under Browsing History, click on Settings.

• Click on the View Files button.


Firefox:

• Go to the Tools tab of the browser then select the Options menu

• In the window that appears, choose Privacy and click on Show cookies


Safari:

In your browser, choose the Edit > Preferences menu.

Click on Security.

Click on Show cookies.


Google Chrome:

• Click on the Tools menu icon.

• Select Options.

• Click on the Advanced Options tab and go to the Privacy section.

• Click on the Show cookies button.


You can also decide to disable certain cookies from our partners by consulting the following site: youronlinechoices.com.


Download the withdrawal form

In PDF format by clicking on this link or by copying this template:

WITHDRAWAL FORM

(Please complete and return this form only if you wish to withdraw from the contract)

To the attention of

Millésima
87 quai de Paludate 33050 Bordeaux
Fax: 0033-557 808 819
Email: millesima@millesima.com


I/We (*) hereby notify you of my/our (*) withdrawal from the contract for the sale of the good (*) below:

- Order number:
- Ordered on:
- Received on:
- Name of consumer(s):
- Address of consumer(s):

- Date:

- Signature:

If your request concerns only part of your order, please specify the product(s) subject to your withdrawal and their quantity:

(*) Cross out as appropriate


Legal notices

Company name: MILLESIMA
Legal form: SA with board of directors
RCS: Bordeaux B 327 299 830 APE 4791 B
VAT number: FR 27 327 299 830
ADEME unique identifier number (IDU): FR200912_01DLEC
Registered office: 87 quai de Paludate 33050 Bordeaux
Share capital: 10,000,000.00 Euros
CEO: Fabrice Bernard
Publication director: Fabrice Bernard
Tel: 0033-557 808 808
Fax: 0033-557 808 819
Email: millesima@millesima.com